Steven D. Jones of The Wall Street Journal yesterday shined a light on an odd backwater of enterprise technology, the longevity of Microsoft's ancient Internet Explorer 6 browser and why many companies are resisting upgrading to the newer model despite the Redmond company's recent decision to stop supporting it.
The problem: Explorer 6 was introduced in 2001, a period when many businesses were starting to write internal Web applications for everything from expense management to process control, and up to 40% of those applications don't work on newer versions of Explorer. Halting the use of Explorer 6 would force businesses to rewrite applications at considerable cost, even though the ones they have can operate safely behind corporate firewalls.
It takes a good journalistic eye to find the news enterprise technology stories like this as they don't touch the consumer. Jones did a great job of finding what's broadly interesting and making lessons applicable to a broader management/technology user audience.
My guess from the article is that the small software company that has created a fix to keep IE6 viable without Microsoft support, UniBrows, placed the story.
I can see the new client meeting now: "We make a product that helps update 10-year old technology so it can keep running outdated web applications in a private network that users don't see and only IT workers would know about. Can you get us in The Wall Street Journal?"
Well, if you start finding interesting places for conflict, like Microsoft's product people against their own users, the often-maddening user agreements that UniBrows probably violates, as well as connecting with end-user frustrations that "upgrades" frequently aren't - yes.
It's excellent positioning all around by the company and the journalist.